Card image
PlaneBase GDPR Statement.

General Data Protection Regulation (GDPR) came into effect on 25th May 2018.
GDPR protects you from having your personal details misused by others.

The data we hold at PlaneBase about you is held securely and access is restricted to authorised members of the PlaneBase Admin Team.
The data is only used for the optimal running of PlaneBase and PBMobile software.

Your data has never and will never be passed to any third party.

The data held is limited to a name, email address, IP Address and software data including download details and software versions.
PBMobile users your phone manufacturer and model is also collected for licencing purposes.
Much of this data is available to existing users to view in the user portal.

Upon termination of membership your details are archived for historic lookup for upto 6yrs and no longer stored in the active user database.
Removal of this data can be requested by contacting support from your registered email address.

Your email address is required to contact you directly regarding your installations and you will receive occasional emails from PlaneBase containing important information that we require all users to be made aware of.


Data Held Details How we use this data
• User Details • Full Name
• Email Address
• Contacting you
• Locating your user details
• Alerting you to out of date software\updates
• Digital (PC\Laptop). • Unique ID
• IP Address
• Program validation and authentication
• Check server logs (IP Address) to help with support issues
• Digital Mobile Device(s) • Unique ID
• Device Make\Model
• IP Address
• App validation and authentication
• Check server logs (IP Address) to help with support issues
• Bank Payment Details • Full Name
• Bank Account Details
• Accounting Purposes
• PayPal Transactions • Full Name
• Contact Address
• Email Address
• Transaction receipt
• Accounting Purposes

Changes to This GDPR Statement
We may update our GDPR Statement from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new GDPR Statement on this page. These changes are effective immediately after they are posted on this page.

GDPR Statement last checked\updated 01-08-2020